privacy policy
last updated: 30 may 2025
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- Information we Collect
- How We Use Your Information
- How we Share your Information
- Your Control Over Your Data
- Data Retention & Security
- Cookies & Tracking
- Childrens Privacy
- Updates to This Policy
- Contact Us
Skonnet is on a mission to connect you with the most trusted, in-person professionals—whether it’s a plumber, tutor, or healthcare specialist. Every service provider on our platform is rigorously vetted, credential-verified, and committed to delivering top-quality work, on time and on budget.
1. Information we collect
We may collect the following types of information
a. Personal Information
- Full name
- Phone number
- Email Address
- Home Address (for job coordination)
- BVN or government-issued ID (for verification purposes)
- Profile Photo
- Bank Account Details (for payouts)
b. Usage Information
- Device Information (e.g model, OS, Ip address)
- App usage patterns and analytics
- Job history, reviews, ratings
C. Location Information
- Approximate or real-time location (if enabled) for job matching and route guidance
d. Communication
- Messages and call logs, exchanged on the platform
- Feedback, reviews or reports
2. How we use your information
We use your data to:
- Verify your identity and prevent fraud
- Match skilled professionals with relevant job requests
- Process payments and withdrawals
- Improve our services and personalize your experience
- Send important account updates and service communications
- Analyze usage trends and enhance platform security
4. your control over your data
You can:
- View and edit your profile information anytime
- Request to download or delete your data
- Opt out of marketing emails or notifications
- Close your account at any time
5. data retention & security
You can:
- We can reatin data only as long as necessary to provide our services and comply with legal obligations.
- Your dta is stored securely using encryption and access restrictions
- Incase of a data breach, affected users will be notified promptly
6. cookies & tracking
- We use cookies and mobile identifiers to improve functionality and performance.
- You can disable cookies in your device/browser settings.
7. Childrens Privacy
- Our services are not intended for children under 18. We do not knowingly collect personal information from minors.
8. Updates to this policy
- We may update this Privacy Policy from time to time. We will notify you of major changes via email, app alerts, or through the platform.
9. contact us
- if you have any questions or concerns about your privacy, please contact: