privacy policy

last updated: 30 may 2025

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  • Information we Collect
  • How We Use Your Information
  • How we Share your Information
  • Your Control Over Your Data
  • Data Retention & Security
  • Cookies & Tracking
  • Childrens Privacy
  • Updates to This Policy
  • Contact Us

Skonnet is on a mission to connect you with the most trusted, in-person professionals—whether it’s a plumber, tutor, or healthcare specialist. Every service provider on our platform is rigorously vetted, credential-verified, and committed to delivering top-quality work, on time and on budget.

1. Information we collect

We may collect the following types of information

a. Personal Information

  • Full name
  • Phone number
  • Email Address
  • Home Address (for job coordination)
  • BVN or government-issued ID (for verification purposes)
  • Profile Photo
  • Bank Account Details (for payouts)

b. Usage Information

  • Device Information (e.g model, OS, Ip address)
  • App usage patterns and analytics
  • Job history, reviews, ratings

C. Location Information

  • Approximate or real-time location (if enabled) for job matching and route guidance

d. Communication

  • Messages and call logs, exchanged on the platform
  • Feedback, reviews or reports

2. How we use your information

We use your data to:

  • Verify your identity and prevent fraud
  • Match skilled professionals with relevant job requests
  • Process payments and withdrawals
  • Improve our services and personalize your experience
  • Send important account updates and service communications
  • Analyze usage trends and enhance platform security

3. How we share your information

We may share your data:

  • With clients/Service providers for job coordination
  • With Financial partners to process transactions
  • With Third-Party Tools (e.g analytics, notifications)
  • As required by law, (e.g to comply with a subpoena or legal request)

We do not sell your data to advertisers or marketing firms

4. your control over your data

You can:

  • View and edit your profile information anytime
  • Request to download or delete your data
  • Opt out of marketing emails or notifications
  • Close your account at any time

5. data retention & security

You can:

  • We can reatin data only as long as necessary to provide our services and comply with legal obligations.
  • Your dta is stored securely using encryption and access restrictions
  • Incase of a data breach, affected users will be notified promptly

6. cookies & tracking

  • We use cookies and mobile identifiers to improve functionality and performance.
  • You can disable cookies in your device/browser settings.

7. Childrens Privacy

  • Our services are not intended for children under 18. We do not knowingly collect personal information from minors.

8. Updates to this policy

  • We may update this Privacy Policy from time to time. We will notify you of major changes via email, app alerts, or through the platform.

9. contact us

  • if you have any questions or concerns about your privacy, please contact:
skonnet mail
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Skonnet

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